Context and memory

Company context that grows with every process.

Your AI workers read what your company already knows, note what they learn while serving each customer and keep it in a memory the whole team shares.

Extraction

Every message carries dates, people and a next step.

The worker reads every message the way someone on your team would and notes on the contact record what they want, for when, how many, how much they plan to spend and what comes next.

  1. 01

    The request arrives

    An organiser writes in for a group. No form: her own words, three messages, details scattered across them.

  2. 02

    What matters is marked

    The worker underlines every detail that moves the operation: the intent, the dates, the headcount, the budget and the tone.

  3. 03

    Each detail finds its field

    The underlined text becomes a structured record, and every field keeps the fragment it came from so anyone can check it.

  4. 04

    The next step stays

    The proposal due before Friday becomes a dated task, and the record joins the contact’s memory.

Claire M.

Group organiser

WhatsApp

  1. Hi there. I’m writing on behalf of a sales team from Lyon. We want to book rooms for a company get-together, from 14 to 16 October.

    11:42

  2. We’d be 24 people, almost all in single rooms, and we have around €140 per person per night with breakfast.

  3. It’s my first time organising something like this and I’m a bit lost. Could you send me a proposal before Friday?

Group request

ExtractingRecord complete
01
Intent
Group booking for a company get-together
02
Dates
from 14 to 16 October
03
Guests
24, mostly single rooms
04
Budget
Up to €140 per person per night, breakfast included
05
Tone
Warm; first time organising
06
Next step
Send proposal before Friday
Task created: proposal, due FridaySaved to the contact’s memory

One record

Three channels, one single record.

The same person sends a message, writes an email and calls the next day. It all lands on one record, with what they said wherever they said it, and every worker reads it the same way.

  1. WhatsAppMonday, 10:12

    Do you have parking for two vans?

  2. EmailTuesday, 09:30

    Attached is the guest list with allergies.

  3. CallWednesday, 17:05

    Wants to move Saturday’s dinner to Friday.

Shared memory

What one learns, the whole team knows.

Workers message each other and read the same memory. What one notes on Monday another uses on Tuesday, and nobody asks the customer to repeat it.

  1. Monday

    Lead Response

    Notes

    Prefers viewings in the afternoon.

    Mentioned in passing, in the first reply to a listing.

  2. Tuesday

    Sales Outbound

    Proposes

    Viewing on Thursday at 18:00.

    Finds a slot with the adviser without asking for the time window again.

  3. Week 3

    Closing Desk

    Reuses

    ID and payslip already received.

    Prepares the deposit contract with what was already on the record.

Contact memory

  • Prefers viewings in the afternoon.
  • Viewing on Thursday at 18:00.
  • ID and payslip already received.

Three workers, one memory.

Knowledge

Your documents, turned into judgement.

Upload policies, contracts, guides and manuals: the worker checks them before it answers, and every rule that keeps coming up becomes a skill the whole team uses.

  1. Free cancellation up to 72 hours before arrival.

    Cancellations

  2. Groups of more than 10 rooms: 30% deposit on confirmation.

    Group deposits

  3. If the guest does not show up, the first night is charged.

    No-shows

  4. In July and August, free cancellation up to 7 days before.

    High season

Integrations

Connected to the systems you already use.

Workers fit into your tools. They operate in your email, your messaging, your phone lines, your documents and your accounting, with credentials encrypted per company.

  • Gmail
  • Outlook
  • Google Calendar

Email and calendar

They read and reply from your inbox, and book into your calendar.

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Slack
  • Teams

Messaging

They talk to customers and alert the team on the channel they already use.

  • Twilio

Voice

Inbound and outbound calls on your own number.

  • Google Drive
  • Google Docs
  • Google Sheets
  • Excel
  • SharePoint
  • Notion
  • Docusign
  • Signaturit

Documents and e-signature

They read, generate and send for signature without leaving the process.

  • Holded
  • Business Central
  • SAP
  • Sage
  • QuickBooks
  • Xero
  • Stripe

Accounting

Invoices and payments linked to the deal that created them.

  • Meta Ads
  • Idealista
  • Fotocasa
  • Habitaclia
  • Booking.com
  • Expedia
  • Airbnb

Advertising and portals

Contacts from campaigns and portals go straight into the process.

And any system with MCP

An MCP server connects as one more tool. Every tool is approved one by one, per worker.

  • Mews
  • Cloudbeds
  • Oracle Opera
  • SiteMinder
  • Salesforce
  • HubSpot
  • Dynamics 365

Credentials encrypted per company

Compounding

Every process enriches the next one.

Context grows with use. Every conversation, document and decision adds to what the next worker already knows.

1,284

memories saved

Preferences, agreements and exceptions for every contact.

312

documents turned into judgement

Policies, contracts and guides checked before every answer.

4,870

conversations with context

Each one starts where the last one ended.